We are seeking a highly organised and detail-oriented Administrator to support the Client Coordination function and wider consultancy operations. This role plays a critical part in ensuring consultants are fully supported with travel, accommodation, logistics, and administrative processes to enable seamless client delivery.

The successful candidate will act as a central coordination point for travel bookings, budget tracking, asset management, and general office administration, ensuring accuracy, efficiency, and excellent internal service.

Key Responsibilities

Travel & Accommodation Management

Coordinate and book consultant travel (rail, flights, taxis, car hire) and accommodation in line with project requirements and company policies.

Ensure cost-effective booking decisions aligned with client budgets and agreed proposals.

Maintain accurate and organised records of all bookings, confirmations, and receipts.

Reconcile travel expenses and support budget tracking against project allocations.

Act as the first point of contact for consultant travel queries, amendments, and last-minute changes.

Project & Budget Support

Monitor project-related travel and logistical costs to ensure alignment with client proposals and agreed budgets.

Flag any potential overspend risks to the Head of Client Coordination in a timely manner.

Maintain accurate internal trackers for bookings, project costs, and related administrative data.

Support reporting on travel spend and coordination metrics where required.

NUC Collection & Delivery Coordination

Support Client Coordination with the collection and delivery of NUC equipment for consultancy engagements.

Liaise with consultants and clients to ensure timely dispatch and return of equipment.

Maintain accurate records of equipment movements and ensure compliance with internal asset tracking processes.

Client & Consultant Support

Provide ad-hoc support to the Client Coordination team, including:

Data entry and CRM updates

Inbox management support

Drafting and sending client-facing emails

Assist consultants with queries relating to bookings, logistics, and project administration.

Ensure a professional and timely internal customer service experience.

Client Asset Management

Manage and maintain accurate records of client-owned and company-owned assets.

Track allocation, usage, and returns of equipment.

Ensure proper documentation and accountability procedures are followed.

Support periodic audits of equipment and assets.

Skills & Experience

Essential

Strong working knowledge of Microsoft Excel (including trackers, formulas, and data organisation).

Excellent attention to detail and accuracy.

Strong organisational and time-management skills.

Ability to manage multiple tasks and priorities simultaneously.

Confident communicator, both written and verbal.

Proactive approach to problem-solving.

Ability to work independently while supporting a wider team.

Desirable

Previous experience in an administrative, operations, or coordination role.

Experience booking corporate travel.

Experience using CRM systems or project tracking tools.

Personal Attributes

Highly reliable and dependable.

Process-driven with a structured working style.

Calm under pressure and able to manage last-minute changes.

Service-oriented with a strong internal customer focus.

Administrator – Client Coordination Support (6 month contract)

We’re seeking a highly organised Administrator to coordinate consultant travel, budgets, assets and logistics.

About Pentest People

Administrator – Client Coordination Support (6 month contract)

We’re seeking a highly organised Administrator to coordinate consultant travel, budgets, assets and logistics.